Heeltap offer a range of consultancy services for bars, hotels and restaurants. Services include, but are not limited to, the following:
Wine list writing
- Create an entire wine list based on establishment’s requirements and ‘concept’
- Operate within cost allowances of establishment as well as budget of patrons
- Create diversity and interest, and promote simplicity and accessibility to cater for all patrons
Wine list evolution
- Increase diversity and range of grapes/regions/styles available
- Develop lists to be more ‘user-friendly’
- Review pricing structures to ensure sustainable margins, whilst encouraging sales
The above services can also be provided for spirits
Wine service training
- Train waiting staff to have increased confidence in the correct service of wine
- Decanting techniques
- Identifying faults and dealing with them
- Wine and food matching
- Customer recommendations
Wine knowledge training
- To give waiting staff knowledge specific to the establishment’s wine list
- Improve customer experience
- Enthuse customers, such that they wish to return for quality wine service as well as food
