Heeltap offer a range of consultancy services for bars, hotels and restaurants. Services include, but are not limited to, the following:

Wine list writing

  • Create an entire wine list based on establishment’s requirements and ‘concept’
  • Operate within cost allowances of establishment as well as budget of patrons
  • Create diversity and interest, and promote simplicity and accessibility to cater for all patrons

Wine list evolution

  • Increase diversity and range of grapes/regions/styles available
  • Develop lists to be more ‘user-friendly’
  • Review pricing structures to ensure sustainable margins, whilst encouraging sales

The above services can also be provided for spirits

Wine service training

  • Train waiting staff to have increased confidence in the correct service of wine
  • Decanting techniques
  • Identifying faults and dealing with them
  • Wine and food matching
  • Customer recommendations

Wine knowledge training

  • To give waiting staff knowledge specific to the establishment’s wine list
  • Improve customer experience
  • Enthuse customers, such that they wish to return for quality wine service as well as food